The item is attractive, although it appears to be smaller than I expected. It matches the images provided. The packaging wasn't great, but the item arrived undamaged. The seller included a complimentary gift.

The initial experience was slightly disappointing. I will not be making any further orders. The reasons are twofold: the delivery time was excessively long, and there is an added customs fee if the value of the items exceeds 20 euros.

The bag wasn't received due to shipping issues, however, a complete refund was provided because the seller is very understanding.

The bag is exactly as pictured. The bag itself is appealing. Inside, there are inflated bags to maintain the shape and prevent damage. The package arrived with everything well-packed, and the bag is undamaged and not misshapen. The bottom of the bag is firm. The hardware is of good quality. A green scarf was included as a gift. I am thankful.